Careers

Wire Operations Specialist – Buena Park, CA

Job Responsibilities

• Manage outgoing wire transfer requests made by related departments
• Perform various security related tasks such as verifications and confirmations to validate the authenticity of outgoing wire transfers
• Ensure all outgoing wires are processed accurately with proper procedures and controls
• Prepare and ensure all wires have been properly authorized by working and communicating with other departments
• Responsible for end of day reconciliation to ensure all wires were posted accurately and affirm the wire log balances are correct
• Monitor the status of wire transfers throughout the business day to ensure daily deadlines are met
• Identify and escalate non-routine transactions and exceptions to eliminate potential fraud/suspicious situations
• Provide support to internal departments via telephone and emails
• Able to utilize wire processing platforms for processing of wires (i.e. WireXchange)
• Perform all related duties as assigned within the established policies and procedures

Qualifications

Education: High School Diploma

Experience: Minimum 1 year experience with a bank is highly encouraged

Skills and Abilities:

• Good communication and verbal skills.
• Adequate computer and typing skills are encouraged.
• Able to work with little to no supervision.
• Able to comprehend written procedures.
• Good organization skills and detailed oriented.
• Good work attitude.

Salary: $ 41,600/yr - $ 47,840/yr

Electronic Banking Specialist – Buena Park, CA

Job Responsibilities

• Set up/input and maintain all electronic banking functions for business online banking, merchant remote deposit, business bill pay, ACH originations, business online wire, etc.
• Handle all electronic banking product offerings, processes and customer inquiries; provide high quality customer services.
• Respond to inquiries, internal and external, on product usage and system operations.
• Monitor and respond to online customer inquiries.
• Review ACH file transfer report.
• Review EBanking Daily Report – EBB/EBC.
• Review and delete inactive business online banking users on a semi-annual basis.
• Perform other duties as assigned.

Qualifications

Education: AA degree or equivalent

Experience: Bank branch operations experience; knowledge of banking regulations

Skills and Abilities:

• PC literate.
• Detail-oriented.
• Strong communication and customer service skills.
• Bilingual (English/Mandarin) a plus.

Salary: $ 43,680/yr - $ 52,000/yr

Customer Service Representative –Silver Lake, CA

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

Loan Portfolio Specialist – Los Angeles, CA

Job Responsibilities

• Service credit needs of existing legacy and portfolio loan customers.
• Process and monitor daily activities for loan advance transaction and construction disbursement.
• Assists Portfolio Management Manager as the point of contact for the client: acting as a liaison to credit supervision, the commercial support staff and other internal business partners.
• Monitor/review existing accounts to detect potential problems, suspicious activities, and credit quality; apply problem account administration according to regulations and the Bank’s policies and procedures.
• Co-manage loan portfolio by collecting, analyzing financial and prepare annual loan review to evaluate and ensure the credit maintains its financial covenant.
• Ongoing monitoring or credit/Covenant Compliance.
• Manage existing customer relationship and loan portfolios.
• Prepare loan write-ups for extension of loan as provided for in approved CCRs.
• Must be comfortable dealing directly with clients independently.
• Perform other administrative duties required for the maintenance of a portfolio of clients.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree in business administration or finance or equivalent.

Experience: Minimum 3 to 5 years of commercial lending or credit and experience in credit administration would be an advantage.

Skills and Abilities:

• Strong analytical and underwriting skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Strong client service skills and strong sense of urgency.
• Ability to work within set timelines while maintain quality and attention to detail.
• Bilingual may be required.

Salary: $ 54,080/yr - $ 58,240/yr

Sr. BSA SAR Analyst – Los Angeles, CA

Job Responsibilities

• Lead and perform research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
• Lead and perform investigations for cases referred by Bank personnel for unusual activity and document findings accordingly.
• Lead and perform investigations for cases elevated from monthly exceptions or targeted monitoring.
• Perform investigations for subpoenas received as well as accounts with OFAC matches for unusual activity and document findings accordingly.
• Prepare and file Suspicious Activity Reports (SARs) within regulatory timeframes and in accordance with BSA/AML Compliance policies and procedures.
• Administer and perform essential workflow functions such as: monthly exception distribution, documenting complex cases as well as ensuring that SAR narratives include all pertinent data elements.
• Ensure all records are maintained in an organized manner and according to legally prescribed retention schedules.
• Maintain tracking of monthly pending items and statistics in the BSA/AML Dept.
• Provide effective and accurate compliance support to the Bank’s business and operating units in connection with BSA/AML/OFAC matters.
• Provide training to other analysts in various capacities and assist in bank-wide training exercises.
• Assist with and perform secondary reviews on other analysts’ reviews to ensure continuity with departmental practices and adherence to policies and procedures.
• Provide frequent feedback on systems, processes, and other relevant observations to ensure efficient and effective program results.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: Minimum 3 years of experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred.

Skills and Abilities:

• Excellent analytical, research, project management, and planning skills.
• PC proficient.
• Organized and detail-oriented.
• Strong written and verbal communication skills.
• Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $ 85,000/yr - $ 90,000/yr

Mortgage Loan Analyst – Los Angeles, CA

Job Responsibilities

• Executing and managing rate locks with Investors.
• Assists operations in delivering loan data such as ULDD, UCD.
• Communicating with Investors for any lock, commitment, delivery related issues.4. Preparing daily, weekly production report and monthly board reporting.
• Preparing reports as assigned.
• Performs other duties as assigned.

Qualifications

Education: Bachelor’s degree in finance, math, economics, business or a related area

Experience: Minimum 0-2 years of experience in assistant work which includes experience in an administrative role.

Skills and Abilities:

• Computer literate; highly proficient in Excel, effective verbal and written communication skills.
• Excellent time management and organizational skills.
• Detail oriented and able to function well in a multi-task environment.
• Computer skills including MS Office Word, Power point, and other internet application.
• Experience with LOS Encompass is a plus.

Salary: $ 58,000/yr - $ 62,000/yr

Mortgage Servicing Specialist – Los Angeles, CA

Job Responsibilities

• Prepare budget and quarterly forecast.
• Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, property tax and rate changes through the life of the loan.
• Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
• Assist customers and staff with related questions.
• Perform account maintenance.
• Ensure compliance with all applicable government, investor, and bank regulations.
• Investor remittance.
• Perform other duties as assigned.

Qualifications

Education: AA degree or equivalent

Experience: Minimum 1-3 years of mortgage servicing experience or related banking experience.

Skills and Abilities:

• Strong interpersonal and customer service skills.
• Positive attitude; PC proficient in Microsoft Office.
• Detail-oriented and follow- through skills.

Salary: $ 43,547/yr - $ 58,000 /yr

MLO/Wholesale Account Executive – Los Angeles, CA

Job Responsibilities

• Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel and Encompass.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin may be preferred.

Salary: $ 2,000 base salary/month plus commission

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

SBA Loan Assistant – Los Angeles, CA

Job Responsibilities

• Assist loan officers to request credit report, business report and CAIVRS, SAM, OFAC and UCC search.
• Coordinate with Note Department, Escrow, Title or Insurance agents for loan closing funding and disbursements.
• Assists in operational duties of the department, including secondary market sales bid submission and packaging; ticklers maintenance; loan payments, advance/ paydown process; insurance, past due loan payments follow-up and payment of referral fees and associates vendors, i.e. appraisal, environmental and title fees, etc.
• Prepare and update daily, weekly and monthly administrative reports
• Assist customers and officers and follow up on outstanding items and related questions.

Qualifications

Education: College degree in accounting or business preferred.

Experience: College degree in accounting or business preferred.

Skills and Abilities:

• PC literate in MS Word and Excel.
• Thorough accounting concepts.
• Strong verbal and written communication skills.
• Organized and detail-oriented with the ability to function in a team environment.
• Bilingual may be required.

Salary: $ 42,000/yr - $ 52,000/yr

Sr. SBA Loan Closing Officer – Los Angeles, CA

Job Responsibilities

• Prepare SBA application documents and submission to SBA for approval (GP and PLP submission); Prepare SBA Terms and Conditions based on approved CCR.
• Requests, collects, and reviews documents required for closing; Prepares and maintains credit files through to loan closing.
• Assist in requesting and conducting background searches for new loan origination.
• Works closely with escrow, title, marketing and loan administration personnel to ensure timely and efficient loan closing and post-funding follow-up.
• Assists in operational duties of the department, including secondary market sales and packaging; tickler maintenance and payment of referral fees and associates vendors, i.e. appraisal, environmental and title fees, etc.
• Prepares various monthly reports, including but not limited to, SBA 1502, Portfolio report, Past-Due report, among others.
• Interacts with customers to assist in collecting necessary information for loan closing and servicing.
• Promote and cross sell the Bank’s services and products.
• Train and develop new SBA loan closing officers and assistants.
• Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred.

Experience: 5+ years of experience in SBA closing, documentation and lending.

Skills and Abilities:

• PC literate in MS Word and Excel.
• Thorough accounting concepts.
• Strong verbal and written communication skills.
• Organized and detail-oriented with the ability to function in a team environment.
• Bilingual (English/ Mandarin) is a plus.

Salary: $ 87,200/yr - $ 109,000/yr

Customer Service Representative –Spring Mountain, NV

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills.
• Bilingual may be required.

Salary: $ 39,520/yr - $ 43,680/yr

Business Development Officer – Queens, NY

Job Responsibilities

• Participate in business development activities for the Bank. Business development activities include: cold calling, attending industry events, networking with new contacts and COIs, contacting new and existing customers through call campaigns, etc. This position is primarily responsible for growing new net deposits for the bank. Other bank business including new loans and fee income are secondary priorities.
• Provide superior customer service by answering inquiries and directing customers to the proper department(s) for further bank services; gather marketing related data and report to branch management while assisting the branch to form marketing plans.
• Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
• Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
• Perform other duties as assigned by management.

Qualifications

Education: College degree with business classes or equivalent preferred

Experience: Minimum 2 years of sales experience in commercial banking highly preferred.

Skills and Abilities:

• Broad knowledge of bank products and services is essential.
• Strong communication skills.
• Ability to call on customers and present the Bank’s products.
• Mandarin speaking preferred.

Salary: $ 70,000/yr - $ 120,000/yr

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

New Account Representative (FT) – Brooklyn, NY

Job Responsibilities

• Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes accounts as needed.
• Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks.
• Maintains files on status of accounts and prepares appropriate branch reports.
• Promotes and cross-sells the Bank’s services and products.
• Trains Customer Services Representative in opening new accounts and performing all new account desk functions.
• Back up supervisor duties as needed.
• Performs other duties as assigned.

Qualifications

Education: High school graduate or equivalent; some college business classes preferred but not mandatory.

Experience:

• 2-3 years branch operations experience in a banking environment.
• Thorough knowledge of Bank products and services

Skills/Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail-oriented.
• Strong communication skills.
• Bilingual may be required.

Salary:  $39,520/yr – $43,680/yr

MLO/Wholesale Account Executive – Chicago, IL

Job Responsibilities

• Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• strong business development skills.
• PC proficient in Word and Excel and Encompass.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin may be preferred.

$2,000 base salary/month plus commission

Relationship Manager – Chicago, IL

Job Responsibilities

• Build positive and strong relationships with customers and develop new relationships that will be profitable and sustainable for the Bank.
• Cross-sell Bank’s products and services.
• Provide good financial solutions to effectively meet customer needs.
• Lead negotiation of terms and conditions with borrowers and assist with structuring of credits as needed.
• Support underwriting and credit monitoring as deemed necessary by Manager.
• Coordinate, collaborate and communicate with internal partners and departments to ensure smooth processing of customer requests and to achieve positive results.
• Participate in local community events or activities as needed to promote Bank’s brand
• Comply with all Bank policies and procedures.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: 

• 3 years of experience as a Relationship Manager or equivalent.
• Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

• Strong marketing skills, interpersonal abilities, customer service and communication skills.
• Bilingual (English/Mandarin) is a plus.

Salary: $ 130,000/yr - $ 150,000/yr

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission