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Careers

Careers at Royal Business Bank
An EEO and E-Verify Employer



Please send resume to:

Royal Business Bank
1055 Wilshire Blvd, #1200
Los Angeles, CA 90017
Attn: Human Resources

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IT SOX Specialist – Buena Park, CA

Job Responsibilities

  • Provide technical support for IT controls and systems that are essential SOX compliance. This includes ensuring the effectiveness of IT general controls, such as access controls, change management, and data security.
  • Collaborate with the compliance team to guarantee that all IT systems and controls align with SOX regulations. This involves assessing the design and operating effectiveness of IT controls.
  • Perform regular maintenance tasks for IT systems, controls, and applications to ensure optimal performance, security, and compliance. This may include implementing security patches, and updates.
  • Perform User Access Reviews as needed for applications related to SOX.
  • Create, Modify, or Delete Business Analytics reports based on the need of the business units that are related to financial and non-financial reporting.
  • Pull user listings, group listings, permissions reports for all applications related to SOX as needed.
  • Train end-users and relevant stakeholders on the proper use of IT systems and controls related to SOX.
  • Maintain detailed documentation of IT controls, configurations, and changes to support compliance, auditing, and risk assessment requirements.
  • Identify potential IT risks and vulnerabilities in context of financial reporting and SOX compliance. Implement controls and measures to mitigate these risks.
  • Work closely with internal teams, including finance, IT, compliance, operations, lending, external auditors, to streamline IT controls, enhance financial reporting, and improve compliance measures.
  • Assist with internal and external audits by providing necessary documentation, access to IT systems, and support to auditors.
  • Stay up to date with SOX regulations, IT security best practices, and emerging technologies to continuously enhance IT controls and compliance measures.

Qualifications

Education: Bachelor’s degree is information technology, computer science, finance, or related field (or equivalent experience)

Experience: 3-5 years full-time employed Information Technology, and/or Operations experience

Skills and Abilities:

  • Strong knowledge of SOX regulations, particularly in the context of IT controls, and Fiserv products and services.
  • Proficiency in IT systems, controls, and applications relevant to financial reporting and compliance.
  • Technical skills related to system administration, database management, and system monitoring tools.
  • Understanding of internal controls, compliance, and risk management.
  • Strong problem-solving and analytical skills.
  • Excellent communication and collaboration skills.
  • Attention to detail and ability to work under tight deadlines. 

Salary: $ 75,000/yr - $ 85,000/yr

 

Executive Assistant – Los Angeles, CA

Job Responsibilities

  • Perform miscellaneous administrative functions of the entire bank.
  • Oversee and order supplies of the entire bank, including gift items, special events, new branches, etc.
  • Review all invoices from vendors.
  • Act as a liaison and coordinate with advertising, media and public relations companies for main stream media.
  • Review daily newspaper to keep top management informed about peer banks’ advertisement and banking news.
  • Work with cities and authorities on new branch establishment and office closure
  • Prepare monthly board and committee meeting agendas by gathering materials from various sources.
  • Collect all bankwide training records and register training for online/onsite training.
  • Compile UBPR report on local banks.
  • Perform other duties as assigned by CAO, President, CEO or CBO.

Qualifications

Education: College degree or equivalent

Experience: 2 years of administrative experiences in commercial banking required

Skills and Abilities:

  • Proficient in Microsoft software programs
  • Organized and detail-oriented.
  • Good interpersonal and communication skills.
  • Bilingual in English and Mandarin Chinese a plus.

Salary: $ 66,560/yr - $ 80,000/yr

 

Credit Administration Specialist (2) Los Angeles, CA

Job Responsibilities

  • Credit Report
    • Collect credit report requests from lending departments; verify borrower's financial information and credit search authorizations.
    • Generate LexisNexis, D&B and Experian reports; Save and categorize the hard and soft copies in separate folders.
    • Create monthly credit search log; verify the information on the monthly invoice and send invoice request to finance department.
  • Reg B Compliance & Other Reports
    • Regulation B Certification
      • Send notification and collect Reg B tracking logs from all lending units.
      • Review and monitor each tracking log and conversation log, and provide revise comments.
      • Ensure all the time line in the log does not have an ECOA violation.
      • Create and renew pending log for follow up.
      • Summarize and categorize tracking logs by lending units, and generate monthly pending certification.
  • Review Memo
    • Monitor pending loans status, and collect review memo packages from all lending units.
    • Ensure the accuracy in review memo packages including, review memorandum page, tracking log, loan application, notice of action taken and all documents related to the closing decision.
    • Monitor the time line and closing reasons of the subject loan, and request the approval of the executive management officer.
  • HMDA Monthly Certification
    • Monitor and verify all HMDA reportable loans.
    • Collect supporting documents from all lending units and verify the information on the HMDA Loan Reporting Worksheet.
    • Generate monthly certification and prepare all packages for each HMDA reportable loans.
  • Tax Delinquency Monthly Reports
    • Collect updated tax delinquency information from Lerreta and Nationwide website, and update in the delinquency report.
    • Generate the delinquency notification letters.
    • Notice from the lending departments: Collect and verify the updated information and proof of payments.
  • Branch Operation (Back up), if needed
    • On duty Teller as required
    • Coordinate with other tellers to generate Monthly Certification
  • Other Reports & Duties
    • Cost Allocation Report - Notice and review monthly cost allocation report of Credit Administration.
    • Complaint Log - Generate complaint log and report to Risk Department.

Qualifications

Education: Bachelor’s degree in business or accounting, or equivalent

Experience: 1 to 2 years’ experience in banking or credit/financial functions

Skills and Abilities:

  • PC literate in MS Word and Excel.
  • Organized and detail-oriented with the ability to function in a team environment.
  • Bilingual (English/Mandarin) is a plus.

Salary: $ 45,385/yr - $ 54,582/yr


MLO/Wholesale Account Executive – Los Angeles, CA

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.  (Retail or wholesale lending)

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission

 

Mortgage Servicing Specialist – Los Angeles, CA

Job Responsibilities

  • Prepare budget and quarterly forecast.
  • Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, property tax and rate changes through the life of the loan.
  • Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
  • Assist customers and staff with related questions.
  • Perform account maintenance.
  • Ensure compliance with all applicable government, investor, and bank regulations.
  • Investor remittance.
  • Perform other duties as assigned.

Qualifications

Education: AA degree or equivalent

Experience: Minimum 1-3 years of mortgage servicing experience or related banking experience.

Skills and Abilities:

  • Strong interpersonal and customer service skills.
  • Positive attitude; PC proficient in Microsoft Office.
  • Detail-oriented and follow- through skills.

Salary: $ 43,547/yr - $ 58,000 /yr

 

Training and Development Manager – Los Angeles, CA

Job Responsibilities

  • Facilitate training and deliver learning curriculum to newly onboarded employees.
  • Develop teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
  • Prepare reports on the activities of the training interventions.
  • Administer knowledge checks and post-training assessments to measure progress and evaluate the effectiveness of training.
  • Assess skills, abilities, and knowledge to determine competence levels.
  • Conduct re-training, refresher, and developmental courses.
  • Evaluate and recommend external training programs.
  • Comply with all regulations that apply within the scope of the position, including the Bank Secrecy Act.

Qualifications

Education: BA in Educational Technology or Human Resources.

Salary: $80,642/yr - $89,000/yr

 

Customer Service Representative – Silverlake, CA

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills/Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr - $39,520/yr

 

Business Development Officer – Silverlake, CA

Job Responsibilities

  • Participate in business development activities for the Bank. Business development activities include: cold calling, attending industry events, networking with new contacts and COIs, contacting new and existing customers through call campaigns, etc. This position is primarily responsible for growing new net deposits for the bank. Other bank business including new loans and fee income are secondary priorities.
  • Provide superior customer service by answering inquiries and directing customers to the proper department(s) for further bank services; gather marketing related data and report to branch management while assisting the branch to form marketing plans.
  • Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
  • Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
  • Perform other duties as assigned by management.

Qualifications

Education: College degree with business classes or equivalent preferred

Experience: Minimum 2 years of sales experience in commercial banking highly preferred.

Skills and Abilities:

  • Broad knowledge of bank products and services is essential.
  • Strong communication skills.
  • Ability to call on customers and present the Bank’s products and services.

Salary: $ 70,000/yr - $ 120,000/yr

 

Business Development Officer – Westlake/Oxnard, CA

Job Responsibilities

  • Participate in business development activities for the Bank. Business development activities include: cold calling, attending industry events, networking with new contacts and COIs, contacting new and existing customers through call campaigns, etc. This position is primarily responsible for growing new net deposits for the bank. Other bank business including new loans and fee income are secondary priorities.
  • Provide superior customer service by answering inquiries and directing customers to the proper department(s) for further bank services; gather marketing related data and report to branch management while assisting the branch to form marketing plans.
  • Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
  • Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
  • Perform other duties as assigned by management.

Qualifications

Education: College degree with business classes or equivalent preferred

Experience: Minimum 2 years of sales experience in commercial banking highly preferred.

Skills and Abilities:

  • Broad knowledge of bank products and services is essential.
  • Strong communication skills.
  • Ability to call on customers and present the Bank’s products and services.

Salary: $ 70,000/yr - $ 120,000/yr

Business Development Officer – Las Vegas, NV

Job Responsibilities

  • Participate in business development activities for the Bank. Business development activities include: cold calling, attending industry events, networking with new contacts and COIs, contacting new and existing customers through call campaigns, etc. This position is primarily responsible for growing new net deposits for the bank. Other bank business including new loans and fee income are secondary priorities.
  • Provide superior customer service by answering inquiries and directing customers to the proper department(s) for further bank services; gather marketing related data and report to branch management while assisting the branch to form marketing plans.
  • Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
  • Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
  • Perform other duties as assigned by management.

Qualifications

Education: College degree with business classes or equivalent preferred

Experience: Minimum 2 years of sales experience in commercial banking highly preferred.

Skills and Abilities:

  • Broad knowledge of bank products and services is essential.
  • Strong communication skills.
  • Ability to call on customers and present the Bank’s products.

Salary: $ 70,000/yr - $ 120,000/yr

Customer Service Representative – Elmhurst, NY

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills/Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail-oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr - $39,520/yr

  

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is preferred.

$2,000 base salary/month plus commission

 

Business Development Officer – Queens, NY

Job Responsibilities

  • Participate in business development activities for the Bank. Business development activities include: cold calling, attending industry events, networking with new contacts and COIs, contacting new and existing customers through call campaigns, etc. This position is primarily responsible for growing new net deposits for the bank. Other bank business including new loans and fee income are secondary priorities.
  • Provide superior customer service by answering inquiries and directing customers to the proper department(s) for further bank services; gather marketing related data and report to branch management while assisting the branch to form marketing plans.
  • Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
  • Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
  • Perform other duties as assigned by management.

Qualifications

Education: College degree with business classes or equivalent preferred

Experience: Minimum 2 years of sales experience in commercial banking highly preferred.

Skills and Abilities:

  • Broad knowledge of bank products and services is essential.
  • Strong communication skills.
  • Ability to call on customers and present the Bank’s products.
  • Mandarin speaking preferred.

Salary: $ 70,000/yr - $ 120,000/yr

No Open Position at This Time.

MLO/Wholesale Account Executive – Chicago, IL

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • strong business development skills.
  • PC proficient in Word and Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin may be preferred.

$2,000 base salary/month plus commission


New Account Representative – Chicago, IL

Job Responsibilities

  • Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes account as needed.
  • Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks.
  • Maintains files on status of accounts and prepares appropriate branch reports.
  • Promotes and cross-sells the Bank’s services and products.
  • Trains Customer Services Representative in opening new accounts and performing all new account desk functions.
  • Backs up supervisor duties as needed.
  • Performs other duties as assigned.

Qualifications

Education: High school graduate or equivalent; some college business classes preferred but not mandatory.

Experience:

  • 2-3 years branch operations experience in a banking environment.
  • Thorough knowledge of Bank products and services.

Skills and Abilities:

  • PC literate.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual (English/Spanish) may be required.

Salary: $ 36,420.80/yr - $ 45,531.20/yr

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission






Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Updated: 2/23/2024