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Careers

Careers at Royal Business Bank
An EEO and E-Verify Employer



Please send resume to:

Royal Business Bank
1055 Wilshire Blvd, #1200
Los Angeles, CA 90017
Attn: Human Resources

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 Assistant Internal Auditor (l) – Los Angeles, CA

Job Responsibilities

  • Assist Internal Auditor to follow internal audit program and perform operational, and compliance audits in accordance with the internal audit program.
  • Assist Internal Auditor to enhance the internal controls, operating efficiency, and the adequacy of bank records and recordkeeping.
  • Communicate the audit findings and recommendations to appropriate management based on the results of regularly scheduled audits, non-scheduled audits, and at any time when issues need to be addressed by management.
  • Assist Internal Auditor to make the Final Audit Report available for the Audit Committee to review the audit findings, recommendations and any significant deficiencies.
  • Assist Internal Auditor to follow up the audit findings, deficiencies noted during audits, and any corrective plan if needed.
  • To research any irregularities discovered by or assigned by Internal Auditor.
  • Assist Internal Auditor to coordinate with business units and external auditors for outsourcing audit scope and schedule.
  • Assist Internal Auditor to do the research, if there is any fraud, embezzlements, and defalcations within the bank. The report will be reviewed by Internal Auditor before submitted to Audit Committee or senior management.
  • Promote the Bank's image and reputation, also assist the Bank's growth.
  • Perform other duties assigned by Internal Auditor or Chief Risk Officer.

Qualifications

Education: Bachelor's or Master's degree in business administration, finance, or similar area of study.

Experience: 3+ years of internal auditing or comparable work-related experience.

Skills/Abilities:

  • Thorough knowledge of bank policies, procedures and practices, with sufficient knowledge of laws and regulations governing banks.
  • Strong knowledge in compliance, Information Systems Technology, Financial/Accounting, Operations, etc.
  • Ability to identify, analyze and solve complex issues quickly.
  • Ability to work with and relate to superiors, subordinates, associates and customers in a professional manner.
  • Ability to effectively communicate complex issues to bank management, both orally and in writing, in an accurate well-organized, logical manner to effect action.

Salary: $50,000/yr - $65,000/yr

 

Branch Manager – Monterey Park, CA

Job Responsibilities

  • Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
  • Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal. Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business. Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
  • Oversee operational and risk management activities of the branch to ensure the highest level of security, customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
  • Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
  • Actively participate in various civic, social and community development service to enhance the Bank’s image and promote positive community relations.
  • Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
  • Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
  • Perform Performance Appraisals, Disciplinary Actions and interview candidates.
  • Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
  • Handle complex customer inquiries.
  • Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.
  • Perform other duties as assigned.

Qualifications

Education: College degree in business or equivalent.

Experience:

  • Two to three years branch management experience.
  • Thorough knowledge of banking regulations, bank products and policies.

Skills/Abilities:

  • Comprehensive knowledge of all phases of branch management including banking regulations and compliances, customer service, sales, operations and risk management.
  • Proven abilities in business development and banking management.
  • Excellent verbal and written communication skills.
  • Bilingual may be required.

Salary: $80,000/yr - $100,000/yr

 

Branch Manager – Silverlake, CA

Job Responsibilities

  • Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
  • Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal. Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business. Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
  • Oversee operational and risk management activities of the branch to ensure the highest level of security, customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
  • Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
  • Actively participate in various civic, social and community development service to enhance the Bank’s image and promote positive community relations.
  • Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
  • Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
  • Perform Performance Appraisals, Disciplinary Actions and interview candidates.
  • Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
  • Handle complex customer inquiries.
  • Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.
  • Perform other duties as assigned.

Qualifications

Education: College degree in business or equivalent.

Experience:

  • Two to three years branch management experience.
  • Thorough knowledge of banking regulations, bank products and policies.

Skills/Abilities:

  • Comprehensive knowledge of all phases of branch management including banking regulations and compliances, customer service, sales, operations and risk management.
  • Proven abilities in business development and banking management.
  • Excellent verbal and written communication skills.
  • Bilingual may be required.

Salary: $80,000/yr - $100,000/yr

 

BSA Analyst – Los Angeles, CA

Job Responsibilities

  • Assist in and perform the research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
  • Assist in and perform investigations for cases referred by Bank personnel for unusual activity and document findings accordingly.
  • Assist in and perform investigations for cases elevated from monthly exceptions or targeted monitoring.
  • Assist in investigations for subpoenas received as well as accounts with OFAC and FinCEN 314a matches for unusual activity and document findings accordingly.
  • Prepare and file Suspicious Activity Reports (SARs) within regulatory timeframes and in accordance with BSA/AML Compliance policies and procedures.
  • Administer essential workflow functions such as: monthly exception distribution, documenting complex cases as well as ensuring that SAR narratives include all pertinent data elements.
  • Ensure all records are maintained in an organized manner and according to legally prescribed retention schedules.
  • Maintain tracking of monthly pending items and statistics in the BSA/AML Dept.
  • Participate in alert tuning exercises to enhance the effectiveness of the monitoring system.
  • Provide effective and accurate compliance support to the Bank’s business and operating units in connection with BSA/AML/OFAC matters.
  • Assist in the monitoring of new and revised BSA/AML/OFAC laws and regulations, including regulatory changes and new/emerging issues, assessing impact on the Bank, and implementing the changes.
  • Assist in updating and maintaining BSA/AML/OFAC policies and procedures to maintain compliance.
  • Assist in providing training and support as needed.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: Experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred.

Skills/Abilities:

  • Excellent analytical, research, project management, and planning skills.
  • PC proficient.
  • Organized and detail-oriented.
  • Strong written and verbal communication skills.
  • Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $52,000/yr - $65,000/yr

 

BSA Manager – Los Angeles, CA

Job Responsibilities

  • Assist the BSA Officer in the development, revision, implementation, and enforcement of various aspects of the Bank’s BSA/AML compliance program for the satisfaction of OFAC, USA PATRIOT ACT, and FinCEN regulations.
  • Assist in the development High Risk and Alert Review procedures and manage review completion.
  • Assist in the development, enforcement, and improvement of CDD procedures.
  • Oversee Customer ID Program (CIP). Update procedures and review policy periodically. Monitor compliance with CIP and ensure updates to BSA/AML laws and regulations are reflected in policy and procedures.
  • Oversee department review activities to ensure suspicious activity is detected, including Cash, ATM, ACH, Wire Transfers, BSA system generated alerts and exceptions, logs concerning purchase and sale of monetary instruments such as cashier’s checks, and any other financial activities conducted at or though the bank.
  • Oversee department 2nd review function (quality control) to ensure it is properly providing guidance and training to 1st review analysts. Ensure 2nd review function effectively maximizes a balance between value production and effective accuracy.
  • Assist with developing and overseeing the Currency Transaction Reporting function.
  • Ensure the Bank’s overall compliance with Governmental Published Listings including OFAC, Politically Exposed Personal and other relevant publications.
  • Assist with overseeing timely SAR filing; review and file SARs as needed and verify accurate monitoring and tracking of SAR portfolio.
  • Manage Non Resident Alien (NRA) portfolio and other high risk portfolio groups. Assist with the development of policies and procedures for handling high risk customers and managing risk.
  • Meet and discuss current issues with the BSA Officer, and prepare BSA/AML reports for the Board.
  • Prepare reports that illustrate the Bank’s compliance with BSA and other laws and regulations and make recommendations for improvements.
  • Keep abreast of, analyze and understand the meaning of new, revised or proposed BSA/AML and related laws, policies and procedures.
  • Assist with the development and implementation of policies and procedures that comply with present, new and revised regulations.
  • Ensure all recordkeeping and retention requirements are followed;
  • Ensure necessary steps are taken to comply with OFAC regulations;
  • Maintain compliance with FinCEN 314(a) and 314(b).
  • Oversee maintenance and proper functionality of AML systems.
  • Update BSA Risk Assessment. Communicate with various bank departments to ensure changes to product lineup or policies are reflected on the BSA risk assessment.
  • Maintain and update fraud and cybersecurity information related developments and ensure BSA staff is informed of new requirements and red flags as necessary.
  • Assist with administrative tasks related to the BSA staff and staffing needs.
  • Oversee the proper assignment of employee merit programs and assist with employee reviews.
  • Provide training as needed to department and bank staff. Help manage bank-wide BSA training completion. Update training materials as necessary.
  • Respond to auditor and examiner inquiries. Act as contact with government authorities as needed.
  • Act as an effective backup for other administrative and managerial roles in the BSA Department.
  • Perform other duties as assigned and assist BSA Officer in primary duties.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: Minimum 7-10 years of experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred. Staff and project management experience required. Experience with detailed administration of BSA/AML systems strongly preferred.

Skills/Abilities:

  • Excellent analytical, research, project management, and planning skills.
  • PC proficient.
  • Organized and detail oriented.
  • Strong written and verbal communication skills.
  • People and time management ability required.
  • Strong Excel knowledge preferred.
  • Thorough knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $120,000/yr - $150,000/yr

 

Business Systems Analyst – Buena Park, CA

Job Responsibilities

  • Responsible for eliciting requirements using a variety of activities and tools.
  • Leads the decomposition of high-level business and user requirements into functional requirements and quality attributes.
  • Responsible for the creation of strategic and tactical direction of the initiative by facilitating requirements review and approval with business owners, project team and management.
  • Responsible for developing, analyzing and creating communication content and implementing communication strategy including delivery of communications to project stakeholders. Independently, determines communication methods, frequency and audience.
  • Develops and implements initiative’s/product’s vision and scope by defining and prioritizing sub activities, directing meetings as required, identifying operational impacts and creating mitigation plans, designing content of task outlines and user requirements, and clarifying and documenting processes, policies, and procedures.
  • Evaluates moderate to highly complex business requirements and interprets them to design the technical specifications to support the business need.
  • Co-facilitates requirements prioritization with project managers and/or Senior Business Systems Analysts.
  • Facilitates and leads group sessions for problem solving, initiative planning, proposal creation, etc.
  • Establishes the strategic direction of process and system improvements initiatives by working with business owners.
  • Performs moderate to highly complex business analysis, reengineering, and work process improvement activities.
  • Performs research and analysis for planned or proposed changes to business; based on this analysis, recommends course of action for implementation.
  • Develops solutions of moderate to high complexity which requires regular use of ingenuity and innovation, and ensures solutions are consistent with organization objectives.
  • Build out technology solutions, e.g., data gathering, system configuration, testing, etc. to meet stated business objectives.
  • Provide project management support for technology initiatives.
  • Assist employees with business processes and technology solutions in person, by telephone or through email communication.
  • Works directly with vendors as needed.

Qualifications

Education: 4 years of college coursework in Computer Science, Information Systems, or related field

Experience:

  • 3-5 years full-time employed Information Technology experience. 
  • 3 years business technical analysis or technical project management experience

Skills/Abilities:

  • Knowledge of requirements modeling, packaged software evaluation, business process analysis.
  • Experience with configuring workstations, laptops, smartphones, servers, printers, switches, and peripherals.
  • Knowledge of Windows XP/7, Windows Server, Office, Active Directory, email administration, HTML, TCP/IP networking, VoIP phone systems.
  • Excellent verbal and written communication skills.
  • Able to demonstrate problem solving and decision-making skills.
  • Excellent customer service skills.
  • Training in SDLC and PMLC.
  • Certification a plus.

Salary: $70,440/yr - $80,000/yr

 

Vendor Management Analyst – Buena Park, CA

Job Responsibilities

  • Assists with the onboarding and termination processes for vendors.
  • Assist the business with the vendor procurement process.
  • Prepare and maintain monthly reports for vendor management program.
  • Conduct research on vendors to determine which vendors offer the best pricing, product quality, service levels, etc.
  • Support the full strategic sourcing cycle, including vendor selection, risk assessment, contract negotiation, and onboarding.
  • Perform due diligence on new vendors, including but not limited to reviewing Information Security Program, Disaster Recovery/Business Continuity Plan, Privacy Policy, Insurance, Licensing, etc.
  • Understand the risk posture of financial institution vendors.
  • Ensure vendor compliance with legal and regulatory requirements, industry standards and contractual provisions.
  • Gather and maintain required information from vendors, e.g., insurance certificates, licensing, policies and procedures, SOC reports, etc.
  • Notify business owners of upcoming contract renewals and assist with contract negotiations (as needed).
  • Produce reports and dashboards / scorecards with key vendor / resource metrics for Board.
  • Maintain SLA reporting and assess vendor performance against SLAs
  • Provide vendor performance data analytics to support ongoing contract governance/management for key managed.

Qualifications

Education: 4 years of college coursework in Business Administration, Supply Chain Management or equivalent work experience

Experience:

  • Minimum 2 years of working experience in Vendor Management or Sourcing Management position.
  • Experience utilizing Vendor Management tracking tools, preferably NContracts.

Skills/Abilities:

  • Ability to negotiate price, terms, obligations with vendors to achieve desired Bank requirements.
  • Ability to work independently as well collaboratively with cross-functional teams in different locations.
  • Ability to manage multiple priorities and maintain effectiveness even when experiencing major change in work tasks or work environment; Ability to identify and assist in the mitigation of vendor risks.
  • ITIL V3, CPIM, CPP, ISAE, SSAE, PMP, CRVPM, CPM, CRCM, CAPM certification a PLUS.
  • Proficiency with MS Office skills including MS Word, MS Power Point, and MS Excel.
  • Familiarity with fundamental contract terminology.
  • Strong interpersonal skills to interact with project teams and multiple departments and vendors to achieve project objectives.
  • Basic knowledge of IT is preferred.
  • Familiar with financial institutions regulations and related audit and compliance initiatives

Salary: $70,440/yr - $80,000/yr


Credit Administration Specialist – Los Angeles, CA

Job Responsibilities

  • Manage Requests for Real Estate Appraisals & Reviews
  • Receive appraisal bid request from all lending teams – CRE, C&I, MFR & SBA; All request will be processed on the same day or next business day morning depend on the workload
  • Send out the engagement letter for the order of appraisal report or review appraisal report once received confirmation to engage by email
  • Coordinate lending group’s requests with the appraiser or AMC when there is any concern, question or update of appraisal report or review appraisal report
  • Input and update all information into our appraisal log
  • Update approved appraiser list when need
  • Review Appraisal for SFR and submit for approval by supervisor
  • Backup handlings of appraisal request for Mortgage Dept.
  • Review Flood Insurance Documentation and Requirement.
  • Upon request by lending group prior to funding, help review Flood Insurance worksheet to ensure compliance with required coverage and that RBB is listed as certificated holder with DTLA address.
  • Submit duly completed flood insurance worksheet to Credit Administrator for approval.
  • Every Tuesday print and send reminder notice of insurance past due to borrowers.
  • Every Wednesday, follow up and review all post funding insurance requirement and ticklers past due.
  • Review and Manage Insurance Documents for Loan Collaterals
  • Review insurance documents and policies for compliance with loan agreements
  • Review and follow up on insurance requirement past due and arrange force-placed insurance coverage for delinquent loans.
  • Process monthly forced-place insurance certification.
  • Create appropriate force-placed insurance Notice and invoices as necessary.
  • Reconciliation of Force-Placed Insurance Expense
  • Monthly reconciliation of expense account #572060028/572060030/572060050 with the GL report
  • Forward the approved report to Financial Department
  • Performs other duties as assigned.

Qualifications

Education: Degree in business or accounting

Experience: Minimum of two year experience in lending or credit functions

Skills/Abilities:

  • PC literate in MS Word and Excel.
  • Organized and detail-oriented with the ability to function in a team environment.
  • Bilingual (English/Mandarin) is a plus.

Salary: $45,760/yr - $58,240/yr

 

Special Assets Specialist – Los Angeles, CA

Job Responsibilities

  • Special Attention Credit Function:
    • Under minimal supervision and following established policies and procedures, assist in the maintenance and follow up of special attention credits (SAC) as directed by the SAC manager.
    • Prepare and obtain approvals for Quarterly SAC reports, Grade Rating Change Form, and Impairment Worksheet.
    • Prepare for quarterly SAC meeting and keep meeting minutes.
  • SBA Collection and Liquidation Function:
    • Assist in the completion of SBA reports pertaining to liquidation of collateral assets and filing for payment under the SBA guarantees.
    • Maintain a log of all Special Asset Management accounts.
  • Monitor and manage loans and collections that are higher risk or adversely graded.
  • Insurance Tickler for Maturity & Past Due:
    • Review and follow up on insurance tickler for maturity and past due with borrower and account officers.
  • Maintain records & distribution of legal documents to corresponding department / divisions.
  • Perform other duties as requested.

Qualifications

Education: Degree in accounting, finance, economics or similar field that involves money management

Experience: Minimum of three-year experience in lending or credit functions

Skills and Abilities:

  • PC literate in MS Word and Excel.
  • Organized and detail oriented.
  • Ability to function in a team environment.
  • Bilingual with Chinese (Mandarin) is a plus.

Salary: $64,480/yr - $74,880/yr

 

Controller – Los Angeles/Buena Park, CA

Job Responsibilities

  • Responsible for SEC and financial reporting areas of the Bancorp, Bank and any other subsidiary of the Bancorp to ensure compliance with Generally Accepted Accounting Principles (GAAP), SEC, Federal Reserve, FDIC and DBO regulations and Corporate Policies and internal controls.
  • Work with all outside auditors, regulators, and consultants as needed.
  • Responsible for ensuring timely and accurate preparation of SEC financial statements and other management reporting. Ensure that reports conform to GAAP with proper disclosure requirements.
  • Review as Accounts Payable as needed to ensure expenses and supplier invoices are controlled. Coordinate and evaluate internal controls and evaluate any control weaknesses and implement corrective action.
  • Assist with and manage special projects as needed; for example: adjusted core deposit analysis and calculation, FASB/GAAP analysis for impact on company.
  • Responsible for managing, leading, coaching, and motivating the accounting staff.
  • Manage the treasury and financial functions when CAO is not available.
  • Perform other duties as assigned.

Qualifications

Education: B.S. Degree in Accounting or Finance with a CPA or equivalent.

Experience:

  • 10 years plus of accounting policy and/or financial reporting experience with a strong knowledge of U.S. GAAP. 
  • Banking experience required. 
  • Must be able to manage multiple tasks and set priorities and possess strong organizational skills. 
  • Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

  • Ability to effectively present information to management, auditors and regulators and respond to questions from same.
  • Effectively use and manage Donnelley “Active Disclosure” SEC reporting platform.
  • Use sound judgment in making day to day decisions with minimum guidance from the CEO and CAO.
  • Strong team leader and ability to work without close supervision.
  • Coordinate and evaluate internal controls to identify weaknesses.

Salary: $165,000.00/yr - $200,000.00/yr

 

Customer Service Representative – Diamond Bar, CA

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills/Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail-oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr - $39,520/yr

 

Customer Service Representative – San Gabriel, CA

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills/Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail-oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr - $39,520/yr

 

Customer Service Representative – Rowland Heightsl, CA

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills/Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail-oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr - $39,520/yr

 

Jr. Risk Analyst (2) – Los Angeles, CA

Job Responsibilities

  • Receive training, learning Risk Management and Compliance Regulations requirements and bank policies and procedures.
  • Coordinates an audit entrance & exit meeting, contacts & coordinates auditors for the Board Audit Committee meeting, prepares the reports for Board Audit Committee.
  • Monitors the audit schedule, tracking logs for external & internal audit, SOX audit and regulatory examination, follow up with the business units response from the tracking logs.
  • Assists CRO for the Risk Assessment related to Audit and Enterprise Risk Management.
  • Monitors, tracks and reviews the monthly/quarterly/semi-annually/annually compliance certification from branches and business units, to ensure the compliance certifications are completed with validated information, report to supervisor any deficiency from compliance certification.
  • Assists in projects related to the Bank’s compliance obligations functions.
  • Assists in the compliance monitoring review by collecting, analyzing and summarizing information such as HMDA, Reg B loan tracking log, flood insurance tickler log, mortgage lending compliance and other compliance regulations.
  • Completes department other administrative duties if necessary
  • Performs other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent is preferred.

Experience: Minimum 1 or 2 years of experience in banking and knowledge of compliance regulation is preferred but not mandatory.

Skills and Abilities:

  • Excellent analytical, research, project management, and planning skills.
  • PC proficient.
  • Organized and detail oriented.
  • Strong written and verbal communication skills. 
  • Good knowledge of banking operations.

Salary: $35,000/yr - $45,000/yr

 

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual may be required.

Salary: $2,000 base salary/month plus commission

 

Note Specialist – Los Angeles, CA

Job Responsibilities

  • Loan Payment Process:
    • Response to calls and emails regarding to loan payments related issues by checks, mails, incoming wires, etc., including incoming/outgoing participation loan payments, sub-notes of C&I, CRE, CRA, Construction loans and WHLOC (Ware House Line of Credit).
  • Loan Advance Process:
    • Process advances of WHLOC, & Construction loans etc. through crediting to account, issuing checks.
    • Prepare outgoing wire, etc.
  • Loan System Maintenance:
    • Monitor incoming wire.
    • Monitor all email request.
  • Daily & Monthly Report generation:
    • Check and print daily Non-post transaction, rate change report, posted transaction on placed notes, & paid note statement.
    • Monitor daily loan GL reconciliation.
  • Loan File Maintenance:
    • Scan documentation files including recorded documents and title policy.
    • Maintain physical/digital documentation files to comply with bank procedures and policies; and keep original Promissory note in Vault.
    • Maintain FRB pledged loans files and FHLB pledged loans in Vault.
    • Support Audit requests related to Note function.
  • Others:
    • Organize and prepare file for audit by internal and external examiners
    • Prepare rate change notice
    • Organize and scan all payment transactions.
    • Order monthly supply.

Qualifications

Education: Associate degree in business or accounting or equivalent.

Experience: At least 1 year note experience.

Skills and Abilities:

  • Basic accounting concepts and skills required.
  • Proficiency in Microsoft Office products.
  • Ability to establish priorities and meet deadlines is essential.
  • Excellent interpersonal skills.
  • Ability to function in a high-volume environment and within time constraints.
  • Organized and detail-oriented with ability to function in a team and fast-paced environment.
  • Demonstrate strong service and support oriented skills and attitude.

Salary: $39,520/yr - $41,600/yr

 

Loan Portfolio Specialist – Los Angeles, CA

Job Responsibilities

  • Service credit needs of existing legacy and portfolio loan customers.
  • Process and monitor daily activities for loan advance transaction and construction disbursement.
  • Assists Loan Portfolio Manager as the point of contact for the client: acting as a liaison to credit supervision, the commercial support staff and other internal business partners.
  • Monitor/review existing account to detect potential problems, suspicious activities, and credit quality; apply problem account administration according to regulations and the Bank’s policies and procedures.
  • Co-manage loan portfolio by analyzing financial and prepare annual loan review to evaluate and ensure the credit maintains its financial covenant.
  • Ongoing monitoring or credit/Covenant Compliance.
  • Manage existing customer relationship and loan portfolios.
  • Prepare loan write-ups for extension of loan as provided for in approved CCRs.
  • Must be comfortable dealing directly with clients independently.
  • Perform other administrative duties required for the maintenance of a portfolio of clients
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree in Business Administration or Finance or equivalent.

Experience: Minimum 3 to 5 years of commercial lending or credit and experience in credit administration would be an advantage.

Skills and Abilities:

  • Strong analytical and underwriting skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Strong client service skills and strong sense of urgency.
  • Ability to work within set timelines while maintain quality and attention to detail.
  • Bilingual may be required.

Salary: $64,480 - $78,975

 

Portfolio Management - Loan Assistant (2) – Los Angeles, CA

Job Responsibilities

  • Answer the telephone (responds to routine loan officer or customer inquiries relative to account balance, loan balances and pay off request).
  • Perform general office administration duties.
  • Process daily activities for pay down transaction.
  • Process loan pay off requests and coordinate pay off with Note Department.
  • Process auto debit/ACH set up requests and coordinate set up with branch and COS.
  • Prepare weekly/monthly reports to internal department and upper management.
  • Follow up on past due payment/loan maturities/ tax delinquencies with borrowers.
  • Follow up on any loan exceptions.
  • Request insurance certificate from borrower or insurance agent.
  • Prepare verification of deposit / mortgage.
  • Assist the Portfolio Manager/Loan Portfolio Officer in monitoring and requesting financial report and other required documents from borrower per loan agreement.
  • Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred but not mandatory.  Bachelor’s degree in accounting, finance, economics, and international development studies is a plus.

Experience: Minimum 1 – 2 years in loan administration preferably in commercial lending and real estate loan.

Skills/Abilities:

  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented with the ability to function in a team environment.
  • Able to work in a fast-paced environment while maintaining a high level of accuracy.
  • Bilingual (English/Mandarin or Cantonese) is a plus.

Salary: $42,000/yr - $-52,000/yr

 

SBA Loan Assistant – Los Angeles, CA

Job Responsibilities

  • Coordinates with loan officers, Note Department, Escrow, Title or Insurance agent for loan closing funding and disbursements.
  • Assists in operational duties of the department, including secondary market sales; tickler maintenance, follow-up and payment of referral fees and associates vendors, i.e. appraisal, environmental and title fees, etc.
  • Prepare and update daily, weekly and monthly administrative reports
  • Assist customers and loan servicing officer and follow up on outstanding items and related questions.
  • Promote and cross sell the Bank’s services and products.
  • Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred.

Experience: 1-2 years of experience in banking or customer service positions preferred.

Skills/Abilities:

  • PC literate in MS Word and Excel.
  • Thorough accounting concepts.
  • Strong verbal and written communication skills.
  • Organized and detail-oriented with the ability to function in a team environment;.
  • Bilingual may be required.

Salary: $35,000/yr - $45,000/yr

No Open Position at This Time.

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills/Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.
$2,000 base salary/month plus commission
 
 

BSA Analyst – Brooklyn, NY

Job Responsibilities

  • Assist in and perform the research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
  • Assist in and perform investigations for cases referred by Bank personnel for unusual activity and document findings accordingly.
  • Assist in and perform investigations for cases elevated from monthly exceptions or targeted monitoring.
  • Assist in investigations for subpoenas received as well as accounts with OFAC and FinCEN 314a matches for unusual activity and document findings accordingly.
  • Prepare and file Suspicious Activity Reports (SARs) within regulatory timeframes and in accordance with BSA/AML Compliance policies and procedures.
  • Administer essential workflow functions such as: monthly exception distribution, documenting complex cases as well as ensuring that SAR narratives include all pertinent data elements.
  • Ensure all records are maintained in an organized manner and according to legally prescribed retention schedules.
  • Maintain tracking of monthly pending items and statistics in the BSA/AML Dept.
  • Participate in alert tuning exercises to enhance the effectiveness of the monitoring system.
  • Provide effective and accurate compliance support to the Bank’s business and operating units in connection with BSA/AML/OFAC matters.
  • Assist in the monitoring of new and revised BSA/AML/OFAC laws and regulations, including regulatory changes and new/emerging issues, assessing impact on the Bank, and implementing the changes.
  • Assist in updating and maintaining BSA/AML/OFAC policies and procedures to maintain compliance.
  • Assist in providing training and support as needed.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: Experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred.

Skills/Abilities:

  • Excellent analytical, research, project management, and planning skills.
  • PC proficient.
  • Organized and detail-oriented.
  • Strong written and verbal communication skills. 
  • Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $52,000/yr - $65,000/yr

  

Business Development Officer – Brooklyn, NY

Job Responsibilities

  • Participate and implement business development programs for Bank products using various techniques including calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business; contribute towards Bank’s financial objectives and CRA goals.
  • Provide superior customer service by answering inquiries and directing customers to the proper department(s) for further bank services; gather marketing related data and report to branch management in assisting the branch to form marketing plans.
  • Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
  • Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
  • Perform other duties as assigned.

Qualifications

Education: College degree with business classes or equivalent preferred

Experience: Minimum 2 years of sales experience in commercial banking required for Officer Position. Prior commercial banking with min 2 years of marketing/sales experience in other industry preferred for Rep. position.

Skills/Abilities:

  • Broad knowledge of bank products and services is essential.
  • Strong communication skills.
  • Ability to call on customers and present the Bank’s products and services.
  • Bilingual (English/Chinese) may be required.

Salary: $75,000/yr - $90,000/yr


Branch Manager – Flushing South, NY

Job Responsibilities

  • Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
  • Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal. Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business. Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
  • Oversee operational and risk management activities of the branch to ensure the highest level of security, customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
  • Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
  • Actively participate in various civic, social and community development service to enhance the Bank’s image and promote positive community relations.
  • Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
  • Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
  • Perform Performance Appraisals, Disciplinary Actions and interview candidates.
  • Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
  • Handle complex customer inquiries.
  • Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.
  • Perform other duties as assigned.

Qualifications

Education: College degree in business or equivalent.

Experience: Two to three years branch management experience. Thorough knowledge of banking regulations, bank products and policies.

Skills/Abilities:

  • Comprehensive knowledge of all phases of branch management including banking regulations and compliances, customer service, sales, operations and risk management
  • Proven abilities in business development and banking management.
  • Excellent verbal and written communication skills.
  • Bilingual may be required.

Salary: $75,000/yr - $100,000/yr

No Open Position at This Time.

Customer Service Representative – Chicago, IL

Job Responsibilities

  • Supports and performs branch operations as deemed necessary by branch management, including new accounts, customer services, and teller functions.
  • Provides quality customer services including servicing existing customers, answering inquiries, and recommending solutions to customer problems.
  • Promotes and cross-sells the Bank’s services and products.
  • Accept deposits/withdrawals, cash checks, process loan payments, tax payments, and outgoing wire transactions; process mail and night drop deposits.
  • Balance cash drawer.
  • Sell money order and travelers, official and gift checks.
  • Verify credit rating request signatures and process accordingly.
  • Answer inquiries and direct customers to the proper department for further bank services.
  • File miscellaneous items and distribute daily reports.
  • Promote and cross-sell Bank services and products.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent; some college business classes preferred but not mandatory.

Experience: Cash handling, customer service, and general office experience will be helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail-oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr-$39,000/yr


MLO/Wholesale Account Executive – Chicago, IL

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies) and wholesale mortgage brokers to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from their own contacts and from other business channels.
  • Cross-sell other bank products and services.

Qualifications

Education: Bachelor’s degree in finance, business, economics, math or a related area

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills/Abilities:

  • Proficient in Word, Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is preferred.

$2,000 base salary/month plus commission

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills/Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission






Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Updated: 3/17/2023