Careers

Commercial Services Manager – Buena Park, CA

Job Responsibilities

• The CSM will support the bank’s deposit growth objectives, manage existing deposits/new account operations and by ensuring adherence to bank policies, laws/regulations as applicable and risk mitigation strategies.
• Deep understanding of:
  • Treasury Management products (ACH, wires, RDC, fraud prevention tools, etc.)
  • Commercial deposit services and onboarding workflows
  • Specialty deposit segments (e.g., Title & Escrow, HOA, Private Equity)
• Familiarity with CRM systems, digital banking platforms, and risk assessment tools.
• Reviews activity trends and tracking metrics to monitor performance, JIRA CRM utilization, and income of the various treasury management and deposit servicing functions.
• Experience developing and delivering training programs for internal teams and clients.
• Skilled in creating product guides, user documentation, and training materials.
• Ability to translate complex banking products into client-friendly language.
• Demonstrate success in client acquisition and retention.
• Ability to lead strategic conversations with C-level clients and internal stakeholders.
• Strong consultative skills to assess client needs and tailor deposit solutions.
• Continuously monitor and adjust product offerings to meet evolving client needs.
• Expertise in regulatory compliance (BSA, AML, KYC, CIP).
• Ability to lead risk mitigation strategies and serve as the first line of defense.
• Experience in process improvement, automation, and operational efficiency.
• Ensure exceptional client service, resolve client inquiries, and concerns promptly.
• Stay informed about industry best practices in deposit security.
• Collaborate cross departmentally to develop efficient and effective procedures and materials as needed.
• Perform other duties and special projects as needed and assigned.

Qualifications

Education: High School diploma required.

Experience: 7+ years of progressive experience in commercial banking, treasury management, & deposit services. Proven leadership in managing deposit portfolios, onboarding processes, and treasury product rollouts.

• Strategic Operator: Can design and execute deposit growth strategies while aligning with enterprise goals.
• Client Champion: Builds trust-based relationships and delivers tailored treasury solutions.
• Training Leader: Develops scalable training programs and product enablement tools.
• Risk & Compliance Expert: Proactively manages regulatory exposure and operational risk.
• Change Agent: Drives innovation in onboarding, automation, and service delivery.

Skills and Abilities:

• Excellent verbal and written communication skills.
• PC proficiency in Word and Excel.
• Customer service, effective verbal, and written communication skills.
• Bilingual may be required.

Salary: $ 120,000/yr - $ 130,000/yr

Branch Manager – Silver Lake, CA

Job Responsibilities

• Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
• Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal.
• Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business.
• Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
• Oversee operational and risk management activities of the branch to ensure the highest level of customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
• Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
• Actively participate in various civic, social and community affairs to enhance the Bank’s image and promote positive community relations.
• Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
• Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
• Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
• Handle complex customer inquiries.
• Perform other duties as assigned.
• Perform Performance Appraisals, Disciplinary Actions and interview candidates.
• Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.

Qualifications

Education: College degree in business or equivalent.

Experience:

• Two to three years’ branch management experience.
• Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

• Comprehensive knowledge of all phases of branch management including banking regulations and compliance.
• Customer service, sales, operations and risk management, proven abilities in business development and banking management.
• Excellent verbal and written communication skills.
• Bilingual may be required.

Salary: $ 80,000/yr - $ 100,000/yr

Payroll Manager – Los Angeles, CA

Job Responsibilities

• Manage end-to-end bi-weekly payroll processing for the organization.
• Serve as a subject matter expert on payroll policies and procedures and provide guidance to internal stakeholders.                
• Handle complex payroll scenarios including deferred compensation, stock-based compensation, and executive compensation.
• Oversee payroll tax filings and ensure compliance with federal, state, and local regulations, as well as financial reporting requirements for a public company.
• Ensure SOX compliance and maintain strong internal controls related to payroll operations.
• Partner with Finance and HR teams on audits, quarterly reporting, and 10-K payroll-related disclosures.
• Review and approve payroll journal entries and general ledger reconciliations in collaboration with Accounting.
• Manage the HRIS system (i.e. ADP), identify process improvements, and lead system upgrades and integrations.
• Performs other duties as assigned.

Qualifications

Education: Bachelor’s degree in accounting, Business Administration, Human Resources, or related field required.

Experience:

• 5+ years of progressive payroll experience, including 2+ years in a leadership role. Extensive experience with payroll systems (e.g. ADP, etc.)
• Strong understanding of multi-state payroll, garnishments, taxes, and wage & hour regulations. 
• Experience working in a publicly traded company; banking or financial services experience strongly preferred.
• Knowledge of SOX and payroll-related internal controls. Proven leadership skills and ability to manage and develop a team. 
• Excellent analytical, problem-solving, organizational, and communication skills. High level of integrity, confidentiality and attention to detail.  
• Preferred Experience: 
  • Working knowledge of SEC reporting impacts on payroll (i.e. 10-K).
  • CPP (Certified Payroll Professional) strongly preferred. 
  • Bilingual in English and Mandarin Chinese a plus.

Skills and Abilities:

• Good judgement with the ability to make prompt and sound decisions Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes.
• Ability to work with all levels of management Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills Proficient with payroll software Strong computer skills including spreadsheet experience required.
• Excellent oral and written communication skills and superior interpersonal skills required.
• Ability to research and interpret state and federal payroll & benefit regulations.

Salary: $ 93,000/yr - $ 105,000/yr

Loan Processor – Los Angeles, CA

Job Responsibilities

• Communicate with borrowers, underwriters and loan officers to assemble file for underwriting.
• Ensure that all of the documentation necessary to obtain loan approval has been received, reviewed and updated.
• Review all files for completeness and accuracy prior to loan submission.
• Review items needed on conditional approval.
• Obtain and verify all underwriting and funding conditions.
• Submit loan for final approval to underwriting.
• Maintain a pipeline of loans and is responsible for the timely and compliant flow of loans until closing.
• Perform other duties as assigned.

Qualifications

Education:

• High school diploma or equivalent.
• AA degree preferred.

Experience: Minimum 1-2 years of current mortgage loan processing experience.

Skills and Abilities:

• Computer literate.
• Effective verbal and written communication skills.
• Excellent time management and organizational skills.
• Knowledge of FNMA, FHLMC, VA and FHA guidelines.
• Bilingual (English/Mandarin) preferred.

Salary: $ 49,899.20/yr - $ 62,379.20/yr

Loan Servicing Associate – Los Angeles, CA

Job Responsibilities

• Perform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service.
• Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
• Assist customers and staff with loan-related inquiries.
• Perform loan information maintenance.
• Ensure compliance with all applicable government, investors, and bank regulations.
• Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred but not mandatory.

Experience: No experience required. Experienced in mortgage servicing lending is a plus.

Skills and Abilities:

• Strong interpersonal and customer service skills.
• Positive attitude.
• PC proficiency in Microsoft Office.
• Detail-oriented and follow-through skills.  
• Bilingual (English/Mandarin or Cantonese) is a plus.

Salary: $ 45,760/yr - $ 49,899.20/yr

MLO/Wholesale Account Executive – Los Angeles, CA

Job Responsibilities

• Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel and Encompass.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin may be preferred.

Salary: $ 2,000 base salary/month plus commission

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

Relationship Manager – Brooklyn/Flushing, NY

Job Responsibilities

• Build positive and strong relationships with customers and develop new relationships that will be profitable and sustainable for the Bank.
• Cross-sell Bank’s products and services.
• Provide good financial solutions to effectively meet customer needs.
• Lead negotiation of terms and conditions with borrowers and assist with structuring of credits as needed.
• Support underwriting and credit monitoring as deemed necessary by Manager.
• Coordinate, collaborate and communicate with internal partners and departments to ensure smooth processing of customer requests and to achieve positive results.
• Participate in local community events or activities as needed to promote Bank’s brand
• Comply with all Bank policies and procedures.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: 

• 3 years of experience as a Relationship Manager or equivalent. 
• Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

• Strong marketing skills, interpersonal abilities, customer service and communication skills.
• Bilingual (English/Mandarin) is a plus.

Salary: $ 130,000/yr - $ 150,000/yr

Customer Service Representative – (Main Branch) Brooklyn, NY

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• Strong communication skills
• Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

Loan Servicing Associate – Brooklyn, NY

Job Responsibilities

• Perform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service.
• Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies.
• Assist customers and staff with loan-related inquiries.
• Perform loan information maintenance.
• Ensure compliance with all applicable government, investors, and bank regulations.
• Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred but not mandatory.

Experience:

• No experience required. 
• Experienced in mortgage servicing lending is a plus.

Skills and Abilities:

• Strong interpersonal and customer service skills.
• Positive attitude.
• PC proficiency in Microsoft Office.
• Detail-oriented and follow-through skills.  
• Bilingual (English/Mandarin or Cantonese) is a plus.

Salary: $ 41,600/yr - $ 47,840/yr

Customer Service Representative – Edison, NJ

Job Responsibilities

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier’s checks and other monetary instruments.
• Process Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wires.
• Properly handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

• PC literate.
• Typing.
• Proficient in math.
• Organized and detail oriented.
• strong communication skills.
• Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

• Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
• Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
• Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
• Provide complete loan applications to processing personnel.
• Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
• Coordinate and review loan documentation for loan closing.
• Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
• Cross sell other bank products and services.
• Provides leadership, training and support to less experienced staff members in the department.
• Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

• Extensive knowledge of mortgage loan and government lending guidelines.
• Strong business development skills.
• PC proficient in Word and Excel.
• Excellent verbal and written communication skills.
• Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission