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Careers

Careers at Royal Business Bank
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Please send resume to:

Royal Business Bank
1055 Wilshire Blvd, #1200
Los Angeles, CA 90017
Attn: Human Resources

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Central Operations Specialist – Buena Park, CA

Job Responsibilities

  • Processes and performs the following functions: OASIS Review, Chargebacks, Foreign Item Collections, ATM Settlement, Cash Vault Balancing, Debit Card orders, FCRM Review.
  • Business and Personal online banking password resets.
  • Answer inquiries from branches regarding new accounts and other Bank policies and procedures.
  • Balance daily branch transit checks.
  • Process daily EIM-NSF/OD/Non-posted items.
  • Charge daily returned item and e-mail to branches.
  • Review daily non-posted GL.
  • Review Mobile Deposits and e-mail to branches.
  • Research and adjustments.
  • Process ACH/ATM/POS disputes.
  • Signature Card Scanning.
  • Issuing Interest Checks.
  • Process Bank Levies/Subpoenas.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: Experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred.

Skills/Abilities: Excellent analytical, research, project management, and planning skills; PC proficient; organized and detail-oriented; strong written and verbal communication skills.  Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $37,440/yr - $52,000/yr

 

SBA Loan Assistant – Los Angeles, CA

Job Responsibilities

  • Coordinates with loan officers, Note Department, Escrow, Title or Insurance agent for loan closing funding and disbursements.
  • Assists in operational duties of the department, including secondary market sales. tickler maintenance, follow-up and payment of referral fees and associate vendors, i.e. appraisal, environmental and title fees, etc.
  • Prepare and update daily, weekly and monthly administrative reports.
  • Assist customers and loan servicing officer and follow up on outstanding items and related questions.
  • Promote and cross sell the Bank’s services and products.
  • Perform other duties as assigned.

Qualifications

Education: College degree in accounting or business preferred.

Experience: 1-2 years of experience in banking or customer service positions preferred.

Skills/Abilities: PC literate in MS Word and Excel; thorough accounting concepts; strong verbal and written communication skills; organized and detail-oriented with the ability to function in a team environment; bilingual may be required.

Salary: $35,000/yr - $45,000/yr

 

Mortgage Loan Assistant – Operations – Los Angeles, CA

Job Responsibilities

  • Answering phones, copying, scanning, faxing and/or filing, writing, typing or entering information into computer;
  • Coordinates daily activities and functions of loan purchasing and post-closing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
  • Reviews all files for completeness and accuracy prior to loan submission;
  • Assists all operation staff including funders, processors, underwriters and post-closing officer
  • Reconciles invoices, bills and receipts;
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent

Experience: Minimum 0-2 years of experience in assistant work which includes experience in an administrative role.

Skills and Abilities: Computer literate; effective verbal and written communication skills; excellent time management and organizational skills; Detail oriented and able to function well in a multi-task environment; Computer skills including MS Office, Excel and Internet Applications 

Salary: $45,760/yr

 

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities: Extensive knowledge of mortgage loan and government lending guidelines; strong business development skills; PC proficient in Word and Excel; Excellent verbal and written communication skills; Bilingual may be required.

Salary: $2,000 base salary/month plus commission

  

Credit Analyst – Los Angeles, CA

Job Responsibilities

  • Assist in and perform the research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
  • Gather and analyze corporate financial statements and data
  • Generate financial ratios
  • Consult with clients’ reports
  • Compare liquidity, profitability, and credit histories of establishments being evaluated
  • Review commercial files Prepare written credit packages
  • Complete quality assurance reviews
  • Monitor collateral compliance covenants and borrowing base requirements; and market, train, and communicate credit department policy to company personnel.

Qualifications

Education: Bachelor’s degree in Statistics, Mathematics, Accounting or Finance

Skills/Abilities: Must pass background check and be proficient in Microsoft Word and Excel

Salary: $51,501.00/yr - $104,458.00/yr

 

Assistant Internal Auditor (l) – Los Angeles, CA

Job Responsibilities

  • Assist Internal Auditor to follow internal audit program and perform operational, and compliance audits in accordance with the internal audit program.
  • Assist Internal Auditor to enhance the internal controls, operating efficiency, and the adequacy of bank records and recordkeeping.
  • Communicate the audit findings and recommendations to appropriate management based on the results of regularly scheduled audits, non-scheduled audits, and at any time when issues need to be addressed by management.
  • Assist Internal Auditor to make the Final Audit Report available for the Audit Committee to review the audit findings, recommendations and any significant deficiencies.
  • Assist Internal Auditor to follow up the audit findings, deficiencies noted during audits, and any corrective plan if needed.
  • To research any irregularities discovered by or assigned by Internal Auditor.
  • Assist Internal Auditor to coordinate with business units and external auditors for outsourcing audit scope and schedule.
  • Assist Internal Auditor to do the research, if there is any fraud, embezzlements, and defalcations within the bank. The report will be reviewed by Internal Auditor before submitted to Audit Committee or senior management.
  • Promote the Bank's image and reputation, also assist the Bank's growth.
  • Perform other duties assigned by Internal Auditor or Chief Risk Officer.

Qualifications

Education: Bachelor's or Master's degree in business administration, finance, or similar area of study.

Experience: 3+ years of internal auditing or comparable work-related experience.

Skills/Abilities: Thorough knowledge of bank policies, procedures and practices, with sufficient knowledge of laws and regulations governing banks. Strong knowledge in compliance, Information Systems Technology, Financial/Accounting, Operations, etc. Ability to identify, analyze and solve complex issues quickly. Ability to work with and relate to superiors, subordinates, associates and customers in a professional manner. Ability to effectively communicate complex issues to bank management, both orally and in writing, in an accurate well-organized, logical manner to effect action.

Salary: $50,000/yr - $65,000/yr

 

Jr. Risk Analyst (2) – Los Angeles, CA

Job Responsibilities

  • Receive training, learning Risk Management and Compliance Regulations requirements and bank policies and procedures.
  • Coordinates an audit entrance & exit meeting, contacts & coordinates auditors for the Board Audit Committee meeting, prepares the reports for Board Audit Committee
  • Monitors the audit schedule, tracking logs for external & internal audit, SOX audit and regulatory examination, follow up with the business unit's response from the tracking logs.
  • Assists CRO for the Risk Assessment related to Audit and Enterprise Risk Management
  • Monitors, tracks and reviews the monthly/quarterly/semi-annually/annually compliance certification from branches and business units, to ensure the compliance certifications are completed with validated information, report to supervisor any deficiency from compliance certification.
  • Assists in projects related to the Bank’s compliance obligations functions.
  • Assists in the compliance monitoring review by collecting, analyzing and summarizing information such as HMDA, Reg B loan tracking log, flood insurance tickler log, mortgage lending compliance and other compliance regulations.
  • Completes department other administrative duties if necessary.
  • Performs other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent is preferred.

Experience: Minimum 1 or 2 years of experience in banking and knowledge of compliance regulation is preferred but not mandatory.

Skills and Abilities: Excellent analytical, research, project management, and planning skills; PC proficient; organized and detail-oriented; strong written and verbal communication skills.  Good knowledge of banking operations.

Salary: $35,000/yr - $45,000/yr

 

BSA Analyst (2) – Los Angeles, CA

Job Responsibilities

  • Assist in and perform the research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
  • Assist in and perform investigations for cases referred by Bank personnel for unusual activity and document findings accordingly.
  • Assist in and perform investigations for cases elevated from monthly exceptions or targeted monitoring.
  • Assist in investigations for subpoenas received as well as accounts with OFAC and FinCEN 314a matches for unusual activity and document findings accordingly.
  • Prepare and file Suspicious Activity Reports (SARs) within regulatory timeframes and in accordance with BSA/AML Compliance policies and procedures.
  • Administer essential workflow functions such as: monthly exception distribution, documenting complex cases as well as ensuring that SAR narratives include all pertinent data elements.
  • Ensure all records are maintained in an organized manner and according to legally prescribed retention schedules.
  • Maintain tracking of monthly pending items and statistics in the BSA/AML Dept.
  • Participate in alert tuning exercises to enhance the effectiveness of the monitoring system.
  • Provide effective and accurate compliance support to the Bank’s business and operating units in connection with BSA/AML/OFAC matters.
  • Assist in the monitoring of new and revised BSA/AML/OFAC laws and regulations, including regulatory changes and new/emerging issues, assessing impact on the Bank, and implementing the changes.
  • Assist in updating and maintaining BSA/AML/OFAC policies and procedures to maintain compliance.
  • Assist in providing training and support as needed.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: Experience in banking operations, regulatory, legal, or auditing environment with significant exposure to regulatory compliance matters preferred.

Skills/Abilities: Excellent analytical, research, project management, and planning skills; PC proficient; organized and detail-oriented; strong written and verbal communication skills.  Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements.

Salary: $52,000/yr - $65,000/yr

 

Customer Service Representative – Diamond Bar, CA

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process returned items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills/Abilities: PC literate; typing; proficient in math; organized and detail-oriented; strong communication skills; bilingual may be required.

Salary: $35,360/yr - $39,520/yr

  

Branch Manager – Monterey Park, CA

Job Responsibilities

  • Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
  • Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal. Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business. Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
  • Oversee operational and risk management activities of the branch to ensure the highest level of security, customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
  • Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
  • Actively participate in various civic, social and community development service to enhance the Bank’s image and promote positive community relations.
  • Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
  • Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
  • Perform Performance Appraisals, Disciplinary Actions and interview candidates.
  • Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
  • Handle complex customer inquiries.
  • Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.
  • Perform other duties as assigned.

Qualifications

Education: College degree in business or equivalent.

Experience: Two to three years branch management experience. Thorough knowledge of banking regulations, bank products and policies.

Skills/Abilities: Comprehensive knowledge of all phases of branch management including banking regulations and compliances, customer service, sales, operations and risk management; proven abilities in business development and banking management; excellent verbal and written communication skills; Bilingual may be required.

Salary: $80,000/yr - $100,000/yr

 

Branch Manager – Silverlake, CA

Job Responsibilities

  • Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
  • Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal. Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business. Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
  • Oversee operational and risk management activities of the branch to ensure the highest level of security, customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
  • Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
  • Actively participate in various civic, social and community development service to enhance the Bank’s image and promote positive community relations.
  • Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
  • Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
  • Perform Performance Appraisals, Disciplinary Actions and interview candidates.
  • Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
  • Handle complex customer inquiries.
  • Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.
  • Perform other duties as assigned.

Qualifications

Education: College degree in business or equivalent.

Experience: Two to three years branch management experience. Thorough knowledge of banking regulations, bank products and policies.

Skills/Abilities: Comprehensive knowledge of all phases of branch management including banking regulations and compliances, customer service, sales, operations and risk management; proven abilities in business development and banking management; excellent verbal and written communication skills; Bilingual may be required.

Salary: $80,000/yr - $100,000/yr

No Open Position at This Time.

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills/Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary:  $2,000 base salary/month plus commission

No Open Position at This Time.

Customer Service Representative– Chicago, IL

Job Responsibilities

  • Supports and performs branch operations as deemed necessary by branch management, including new accounts, customer services, and teller functions.
  • Provides quality customer services including servicing existing customers, answering inquiries, and recommending solutions to customer problems.
  • Promotes and cross-sells the Bank’s services and products.
  • Accept deposits/withdrawals, cash checks, process loan payments, tax payments, and outgoing wire transactions; process mail and night drop deposits.
  • Balance cash drawer.
  • Sell money order and travelers, official and gift checks.
  • Verify credit rating request signatures and process accordingly.
  • Answer inquiries and direct customers to the proper department for further bank services.
  • File miscellaneous items and distribute daily reports.
  • Promote and cross-sell Bank services and products.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent; some college business classes preferred but not mandatory.

Experience: Cash handling, customer service, and general office experience will be helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $35,360/yr

 

MLO/Wholesale Account Executive – Chicago, IL

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies) and wholesale mortgage brokers to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from their own contacts and from other business channels.
  • Cross-sell other bank products and services.

Qualifications

Education: Bachelor’s degree in finance, business, economics, math or a related area.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

  • Proficient in Word, Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is preferred.

Salary:  $2,000 base salary/month plus commission

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills/Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.
Salary: $2,000 base salary/month plus commission





Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Updated: 1/27/2023