Top-down view of a large wooden table where several people are in a business meeting

Careers

Careers at Royal Business Bank
An EEO and E-Verify Employer



Please send resume to:

Royal Business Bank
1055 Wilshire Blvd, #1200
Los Angeles, CA 90017
Attn: Human Resources

Before you send the resume to us, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act Notice and Online Privacy) at our home page.

Commercial Services Manager Buena Park, CA

Job Responsibilities

  • The CSM will support the bank’s deposit growth objectives, manage existing deposits/new account operations and by ensuring adherence to bank policies, laws/regulations as applicable and risk mitigation strategies.
  • Deep understanding of:
    • Treasury Management products (ACH, wires, RDC, fraud prevention tools, etc.)
    • Commercial deposit services and onboarding workflows
    • Specialty deposit segments (e.g., Title & Escrow, HOA, Private Equity)
  • Familiarity with CRM systems, digital banking platforms, and risk assessment tools.
  • Reviews activity trends and tracking metrics to monitor performance, JIRA CRM utilization, and income of the various treasury management and deposit servicing functions.
  • Experience developing and delivering training programs for internal teams and clients.
  • Skilled in creating product guides, user documentation, and training materials.
  • Ability to translate complex banking products into client-friendly language.
  • Demonstrate success in client acquisition and retention.
  • Ability to lead strategic conversations with C-level clients and internal stakeholders.
  • Strong consultative skills to assess client needs and tailor deposit solutions.
  • Continuously monitor and adjust product offerings to meet evolving client needs.
  • Expertise in regulatory compliance (BSA, AML, KYC, CIP).
  • Ability to lead risk mitigation strategies and serve as the first line of defense.
  • Experience in process improvement, automation, and operational efficiency.
  • Ensure exceptional client service, resolve client inquiries, and concerns promptly.
  • Stay informed about industry best practices in deposit security.
  • Collaborate cross departmentally to develop efficient and effective procedures and materials as needed.
  • Perform other duties and special projects as needed and assigned.

Qualifications

Education: High School diploma required.

Experience: 7+ years of progressive experience in commercial banking, treasury management, & deposit services. Proven leadership in managing deposit portfolios, onboarding processes, and treasury product rollouts.

  • Strategic Operator: Can design and execute deposit growth strategies while aligning with enterprise goals.
  • Client Champion: Builds trust-based relationships and delivers tailored treasury solutions.
  • Training Leader: Develops scalable training programs and product enablement tools.
  • Risk & Compliance Expert: Proactively manages regulatory exposure and operational risk.
  • Change Agent: Drives innovation in onboarding, automation, and service delivery.

Skills and Abilities:

  • Excellent verbal and written communication skills.
  • PC proficiency in Word and Excel.
  • Customer service, effective verbal, and written communication skills.
  • Bilingual may be required.

Salary: $ 120,000/yr - $ 130,000/yr

 

Financial Reporting Manager Buena Park, CA

Job Responsibilities

  • Manage all aspects of the Company’s SEC reporting function and other financial reporting as assigned.  Ensure accurate and timely financial reporting in accordance with GAAP, SEC and regulatory requirements and effective internal controls over financial reporting.
  • Preparation and review of Quarterly and annual SEC reports, including 10-Q, 10-K, 8-Ks and Proxy, earnings release and investor presentations.
  • Prepare and review supporting worksheets for SEC financial reporting ensuring completeness and accuracy
  • Ensure accuracy and integrity of financial reports through review and analysis of financial data and review XBRL tagging of financial statements and footnotes
  • Prepare disclosure committee meeting materials, and coordinate effective SEC reporting calendar and deliverables
  • Serve as central point of contact for SOX program deliverables related to SEC reporting.
  • Ongoing monitoring and interpretation of new SEC/GAAP and Regulatory pronouncements; prepare memos on the impact to the Company and assist with implementing accounting and reporting treatment.
  • Identify areas of improvement in financial reporting processes and implement solutions to increase efficiency and accuracy
  • Communicate with external and internal auditors, regulators, and consultants regarding financial reporting matters.
  • Subject matter expert on financial reporting matters and provide guidance and support to other teams as needed
  • Continuously monitor and review financial reporting processes to identify and mitigate any potential risks
  • Provide direct support on various special projects.

Qualifications

Education: B.S. Degree in Accounting or Finance required; with a CPA preferred.

Experience:

  • 7 plus years of accounting and financial reporting experience with a working knowledge of U.S. GAAP required. 
  • Banking and SEC reporting experience required. 
  • Must be able to manage multiple tasks and set priorities and possess strong organizational and communication skills. 
  •  Thorough knowledge of GAAP, SOX requirements, banking regulations, bank products and policies.
  • Effective presentation, analytical and research skills.

Skills and Abilities:

  • Demonstrate strong attention to detail and accuracy and the ability to execute and follow through to completion and documentation. 
  • Strong excel/spreadsheet, MS word, PC and written communication skills required. 
  • General ledger systems experience a plus.
  • Ability to effectively present accurate and concise information to management, auditors and regulators and respond to questions from same.
  • Effectively use and manage the SEC reporting platform including coordinating with external vendor required.
  • Use sound judgment in making day-to-day decisions. 
  •  Strong team leader and ability to work without close supervision.
  • Ability to coordinate and evaluate internal controls to identify weaknesses and improve upon processes for SOX Program.

Salary: $ 120,000/yr - $ 170,000/yr

 

Branch Manager Silver Lake, CA

Job Responsibilities

  • Organize, direct and administer the service and sales activities of the branch through management of all branch personnel.
  • Manage the sales function by developing sales and marketing plans specific to local markets, to meet deposit and other performance goal.
  • Participate and implement business development programs for Bank products using various techniques including but not limit generate sales leads, calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business.
  • Meet regularly with branch staffs to ensure that all opportunities for selling and cross selling Bank products and services are pursued.
  • Oversee operational and risk management activities of the branch to ensure the highest level of customer service, operating efficiencies, and compliance with the Bank’s operating standards and regulatory requirements, such as BSA and CRA.
  • Adhere to branch budget. Monitor and control expenses on an ongoing basis. Develop forecast and financial objectives.
  • Actively participate in various civic, social and community affairs to enhance the Bank’s image and promote positive community relations.
  • Maintain up-to-date knowledge on all Bank products and services and ensure that training and assistance is provided to develop and enhance branch staff’s knowledge.
  • Maintain a highly motivated and qualified branch staff through the selection, placement, training, counseling and promotion of people to achieve optimum organizational performance.
  • Team up with or report to Regional Manager or other bank managers for business development, staffing and other branch management matters, when deemed necessary or appropriate.
  • Handle complex customer inquiries.
  • Perform other duties as assigned.
  • Perform Performance Appraisals, Disciplinary Actions and interview candidates.
  • Responsible for all branch approvals within limits set by the bank, which includes and not limited to deposits, withdrawals, wires, monthly certifications, “Teller Overrides”, Daily NSF Reports, Employee’s time and any other process where an approval by the Branch Manager is required.

Qualifications

Education: College degree in business or equivalent.

Experience:

  • Two to three years’ branch management experience.
  • Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

  • Comprehensive knowledge of all phases of branch management including banking regulations and compliance.
  • Customer service, sales, operations and risk management, proven abilities in business development and banking management.
  • Excellent verbal and written communication skills.
  • Bilingual may be required.

Salary: $ 80,000/yr - $ 100,000/yr


Loan Processor – Los Angeles, CA

Job Responsibilities

  • Communicate with borrowers, underwriters and loan officers to assemble file for underwriting.
  • Ensure that all of the documentation necessary to obtain loan approval has been received, reviewed and updated.
  • Review all files for completeness and accuracy prior to loan submission.
  • Review items needed on conditional approval.
  • Obtain and verify all underwriting and funding conditions.
  • Submit loan for final approval to underwriting.
  • Maintain a pipeline of loans and is responsible for the timely and compliant flow of loans until closing.
  • Perform other duties as assigned.

Qualifications

Education:

  • High school diploma or equivalent.
  • AA degree preferred.

Experience: Minimum 1-2 years of current mortgage loan processing experience.

Skills and Abilities:

  • Computer literate.
  • Effective verbal and written communication skills.
  • Excellent time management and organizational skills.
  • Knowledge of FNMA, FHLMC, VA and FHA guidelines.
  • Bilingual (English/Mandarin) preferred.

Salary: $ 49,899.20/yr - $ 62,379.20/yr

 

MLO/Wholesale Account Executive – Los Angeles, CA

Job Responsibilities

  • Responsible for business development from retail clients (bank branches/real estate companies and other sources) and mortgage brokers (Wholesale Lending) to generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans (retail or wholesale lending) with a proven track record.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel and Encompass.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin may be preferred.

Salary: $ 2,000 base salary/month plus commission

 

Mortgage Loan Officer – Los Angeles, CA

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

No Open Position at This Time.

Mortgage Loan Officer – Brooklyn, NY

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $ 2,000 base salary/month plus commission

 

Relationship Manager – Brooklyn/Flushing, NY

Job Responsibilities

  • Build positive and strong relationships with customers and develop new relationships that will be profitable and sustainable for the Bank.
  • Cross-sell Bank’s products and services.
  • Provide good financial solutions to effectively meet customer needs.
  • Lead negotiation of terms and conditions with borrowers and assist with structuring of credits as needed.
  • Support underwriting and credit monitoring as deemed necessary by Manager.
  • Coordinate, collaborate and communicate with internal partners and departments to ensure smooth processing of customer requests and to achieve positive results.
  • Participate in local community events or activities as needed to promote Bank’s brand
  • Comply with all Bank policies and procedures.
  • Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree or equivalent.

Experience: 

  • 3 years of experience as a Relationship Manager or equivalent. 
  • Thorough knowledge of banking regulations, bank products and policies.

Skills and Abilities:

  • Strong marketing skills, interpersonal abilities, customer service and communication skills.
  • Bilingual (English/Mandarin) is a plus.

Salary: $ 130,000/yr - $ 150,000/yr

 

Customer Service Representative (FT*2) – (#52 Branch) Brooklyn, NY

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills
  • Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

 

Customer Service Representative (PT)– (#52 Branch) Brooklyn, NY

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills
  • Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

Customer Service Representative (FT) – Edison, NJ

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • strong communication skills.
  • Bilingual may be required.

Salary: $ 35,360/yr - $ 39,520/yr

No Open Position at This Time.

Customer Service Representative – Honolulu, HI

Job Responsibilities

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, customer service, general office experience helpful.

Skills and Abilities:

  • PC literate.
  • Typing.
  • Proficient in math.
  • Organized and detail oriented.
  • Strong communication skills.
  • Bilingual may be required.

Salary: $ 35,520/yr - $ 43,680/yr

 

Mortgage Loan Officer – Honolulu, HI

Job Responsibilities

  • Identify, develop and maintain a quality network of business relationships. Originate and generate new mortgage loans.
  • Respond to customer inquiries and referrals that are generated from own contacts and from other business channels.
  • Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
  • Provide complete loan applications to processing personnel.
  • Ensure exceptional customer service by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Coordinate and review loan documentation for loan closing.
  • Assist manager in implementing business plan and marketing strategy to achieve the Bank’s financial objectives and CRA goals.
  • Cross sell other bank products and services.
  • Provides leadership, training and support to less experienced staff members in the department.
  • Perform other duties as assigned.

Qualifications

Education: College degree preferred.

Experience: Minimum 3 years of experience in originating mortgage loans with a track record of business development.

Skills and Abilities:

  • Extensive knowledge of mortgage loan and government lending guidelines.
  • Strong business development skills.
  • PC proficient in Word and Excel.
  • Excellent verbal and written communication skills.
  • Bilingual in Mandarin is required.

Salary: $2,000 base salary/month plus commission






Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Updated: 8/22/2025