There are FAKE websites using “RBB” or “Royal Business” designed to mislead you into opening a high interest rate product. We want to SERIOUSLY WARN you that those websites do not belong to Royal Business Bank even though they look similar in name, address and phone. Materials provided from the FAKE websites may contain the RBB or Royal Business Bank logo. Please DO NOT contact these FAKE websites.
Royal Business Bank only maintains the two websites below:
Royal Business Bank will never send an employee to your house or business to ask for a payment or collect a payment. If you are contacted for payment, please contact a branch immediately.
On March 16, 2020, Royal Business Bank (RBB), Los Angeles, CA announced that it has completed the conversion of Pacific Global Bank (PGB), Chicago, IL. All PGB customers and RBB customers now share the same core processor to process their transactions. The three PGB branches will operate as Chicago Region Branches of Royal Business Bank. The PGB Loan department will continue to operate in the Chicago region.
Beginning June 15, 2020, branch hours will return to regular working hours. Thank you.
Mortgage Payment Assistance
If you are unable to make your loan payment, you may be eligible for a payment deferment plan. To request assistance, download the COVID-19 Mortgage Relief Assistance Request form and email to our Servicing Assistance group.
Instructions: Download the form, complete and save the form, attach the saved form to an email and send to firstname.lastname@example.org. Click on the email address above when you are ready to send the form.
Please do NOT include any personal information such as Social Security, Tax Identification, or Driver's License numbers on the form or in the email.