Careers at Royal Business Bank
An EEO and E-Verify Employer

Career at

Royal Business Bank

An EEO and E-Verify Employer

 

Please send resume to:

 

Royal Business Bank

123 E. Valley Blvd., #201

San Gabriel, CA  91776

Attn:  Human Resources

or

resume@rbbusa.com

 

 

 

 

Open Positions - California:

 

 

NON-Officer Positions

 

NON-Officer Positions

 

Jr. BSA Analyst - Los Angeles

Job Description

• Receive training, learning BSA/AML legal requirements and bank policies and procedures.
• Assist experienced analysts in the research, analysis, and investigation of account behavior for potential unusual activities in accordance with the BSA/AML/OFAC monitoring policy.
• Assist in investigations for cases referred by Bank personnel for unusual activity and document findings accordingly.
• Assist in investigations for cases elevated from monthly exceptions or targeted monitoring.
• Assist in records maintenance and organization.
• Track monthly work completion and report progress to assigned supervisory staff.
• Demonstrate increasing levels of aptitude and mastery over assigned departmental tasks.
• Perform other duties as assigned.

Skills/Qualifications:

• Bachelor's degree or equivalent.
• Although no specific experience is required, experience in banking operations, regulatory, legal, or auditing environment with exposure to regulatory compliance matters is preferred.
• Excellent analytical, research, time management, and planning skills; PC proficient; organized and detail-oriented; strong written and verbal communication skills required. Knowledge of BSA/AML, USA PATRIOT Act, OFAC laws and regulations, and CTR and SAR reporting requirements a plus but not required.

CRA Analyst – Los Angeles

Job Description:

• Develop and manage community outreach activities and initiatives within bank’s assessment areas.
• Ensure the bank’s outreach programs generate an acceptable level of mortgage loan applications from ethnic groups that broadly represent to ethnic mix of the bank’s assessment areas.
• Identify and recommend community investments to ensure adherence with the bank’s CRA investment goals.
• Identify and coordinate community service activities so as to meet the bank’s CRA Service goals. Establish and maintain relationships with community organizations such as activist groups, community agencies, and non-profit agencies and assure the bank is highly visible in the Community.
• Participate in and represent the bank in various communities, civic and professional organizations and develop relationships with local community organizations that support housing and community needs as a whole.
• Work closely with the CRA Officer and Head of Mortgage lending to develop products and programs that ensure the success of the bank’s CRA program as it pertains to lending.
• Develop and deliver training programs on community involvement to branch and mortgage sales staff. Familiarize and comply with all applicable Bank’s policies and procedures as well as governing laws and regulations.

Skills/Qualifications:

• Bachelor's degree in a Business or Finance related field preferable and two years of related experience and/or training, or approved equivalent.
• Strong oral and written communication skills.
• Intermediate experience, knowledge, and training in lending activities and terminology.
• Knowledge of related bank operational policies and procedures and bank products and services.
• Intermediate-level knowledge of the Community Reinvestment Act.
• Ability to maintain a high degree of accuracy and attention to detail.
• Service-oriented attitude and attentive customer relation skills.
• Computer proficiency with basic business applications is required.
• Understanding and experience in the loan underwriting and credit analysis preferred.
• Proven ability to effectively train and instruct others in a formal classroom setting or in a one-on-one environment preferred.

Central Operations Specialist - Buena Park, CA

Job Description

• Processes and performs the following functions: FraudGuard Review, Chargebacks, Foreign Item Collections, ATM Settlement, Cash Vault Balancing, Debit Card orders, FCRM Review.
• Business and Personal online banking password resets.
• Answer inquiries from branches regarding new accounts and other Bank policies and procedures.
• Balance daily branch transit checks.
• Process daily EIM-NSF/OD/Non-posted items.
• Charge daily returned item and e-mail to branches.
• Review daily non-posted GL.
• Review Mobile Deposits and e-mail to branches.
• Research and adjustments.
• Perform other duties as assigned.

Skills/Qualifications:

• Education: High school diploma or higher.
• Experience: 2-3 years branch/teller experience; knowledge of banking regulations.
• Skills/Abilities: PC literate; detail-oriented; strong communication skills; bilingual (English/Mandarin) a plus.

Loan Assistant (Servicing) - Los Angeles, CA

Job Description

• Assist Servicing Specialist and Servicing Manager in servicing duties in the Mortgage Department
• Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, and rate changes
• Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
• Assist customers and staff with related questions;
• Perform account maintenance;
• Ensure compliance with all applicable government, investor, and bank regulations.
• Organize files, input data and prepare logs
• Perform other duties as assigned.

Skills/Qualifications:

• Education: High school diploma or equivalent
• Experience: 0-2 years of experience in assistant work
• Excellent verbal and written communication skills
• Ability to multi-task and effectively manage time
• Strong analytical skills and solid customer service values

SBA Loan Closing Officer - Los Angeles, CA

Job Description

• Prepares SBA application documents and submission to SBA for approval (GP and PLP submission); Prepares SBA loan authorization.
• Collects and reviews documents required for closing; prepares and maintains credit files through to loan closing.
• Works closely with escrow, title, marketing and loan administration personnel to ensure timely and efficient loan closing and post-funding follow up.
• Assists in operational duties of the department, including secondary market sales, tickler maintenance and payment of referral fees and associates vendors, i.e. appraisal, environmental, title fees, etc.
• Prepares various monthly reports.
• Interacts with customers to assist in collecting necessary information for loan processing and servicing.
• Promotes and cross sells the Bank's services and products.
• Performs other duties as assigned.

Skills/Qualifications:

• Education: College degree in accounting or business preferred.
• Experience: 2-3 years of experience in SBA closing, documentation and lending preferred.
• PC literate in MS Word and Excel;
• thorough accounting concepts;
• good verbal and written communication skills;
• organized and detail-oriented with the ability to function in a team environment;
• bilingual (English/Mandarin) is a plus.

Assistant Operations Officer – West Los Angeles Branch - 2105 Sawtelle Blvd. Los Angeles, CA 90025

Job Description:

• Support and performs branch operations as deemed necessary by branch management, including new accounts, customer service and teller function.
• Provides quality customer service including servicing existing customers, answering inquires and recommending solutions to customer problems.
• Assists branch management in supervising daily operations, workflow and branch staff.
• Reviews and approves transactions with authorized limits.
• Reviews daily operations related reports.
• Assists branch management in timely completing monthly branch certifications and operations reviews.
• Provides guidance and assistance to branch staff in resolving procedural and personnel administration and cross-sell the Bank’s services and products.
• Backs up officer duties when necessary.
• Perform other duties as assigned.

Skills/Qualifications:

• Education: College degree with business classes preferred but not mandatory.
• Experience: 3-5 years of branch operations supervising in a banking environment.
• Knowledge of bank procedure, service and products.
• Skills/Abilities: PC literate; organized and detail-oriented; good communication skills.

 

 

Open Positions - New York:

 

 

Officer Positions (corporate title based on experience and expectations)

 

Residential Mortgage Operations Manager - 4101 8th Ave, Brooklyn, NY

Job Description

• Develop new, qualified customer prospects and business that fit the Bank's risk appetite.
• Perform credit assessment and preliminary underwriting of commercial loans, evaluating customer loan requests, coordinating with Underwriting to obtain and analyze due diligence materials, and make loan recommendations to management.
• Maintain regular contact with borrowers to obtain required documentation and other credit administration materials and ensure access to property for inspections.
• Interface with borrowers to structure and negotiate credit terms, such as loan amount, interest rate, loan term, amortization, and fees.
• Determine loan repayment methods and collateral specifications for all loans.
• Develop and maintain interest rate structure to be consistent with financial institution policies, procedures, and profitability, and to be competitive with current market rates.
• Regularly meet with borrowers and maintain contact logs/call reports with borrowers.
• Meets with borrowers regularly and maintain contact logs/call reports with borrowers.
• Assist Underwriting, Credit Risk Management, Closing, and Loan Servicing departments in determining circumstances of borrower default and viability of extensions, modifications, workouts or foreclosure, and relevant credit administration matters.
• Perform all job duties in compliance with applicable State and Federal laws and regulations.
• Any other duties and projects as assigned.

Skills/Qualifications:

• Bachelor's degree in business, finance or related field.
• Bilingual Chinese/English required.
• Three to five years of commercial lending experience, preferably in a financial institution setting.
• Extensive knowledge of commercial estate lending policies and procedures and practices.
• Familiarity with real estate market served by Bank.
• Strong customer relationship and business development skills.
• Good managerial, communication and sales skills.
• High ethics.
• Strong customer service orientation and commitment to providing “WOW!” service to our internal and external customers.
• Strong interpersonal skills, including the ability to interact and work respectfully and cooperatively with others.
• Strong communication skills, including the ability to listen, speak and write clearly and concisely, and focus on the recipient's point of view.
• Commitment to lifelong learning.

 

NON-Officer Positions

 

Human Resources Specialist - 135-34 Roosevelt Ave. Flushing, NY

Job Description

• Completes full-cycle recruiting which includes: Posts position, sources job applicants, screens resumes, interviews candidates (by phone or in person), conducts references and background checks, makes recommendations for hire (or not hire) and delivers employment offers for both exempt and nonexempt position openings.
• Uses traditional and nontraditional resources, such as career fairs, online job fairs, community network events, etc. to identify and attract quality candidates.
• Develops strong talent pipeline.
• Coordinates internal transfer process, including screening, coordination of interviews with hiring managers, transfer information, etc.
• Maintains Job Descriptions.
• Develops and maintains relationships with employment agencies, universities, and other recruitment sources.
• Conducts new employee orientation to explain employment policies, compensation, and benefit programs.
• Coordinates workers' compensation and leave of absence cases in accordance with established company procedures.
• Assists in conducting exit interviews.
• Interprets policies to current and prospective employees, including employee benefits.
• Performs other duties as assigned.

Skills/Qualifications:

• Minimum 4 years HR experience required. Previous bank experience desired. 2 years full-cycle Recruitment experience required. Previous bank experience desired. Familiarity in applicant tracking systems and resume databases.
• Bachelor's degree in Human Resources or related field.
• Strong computer skills including spreadsheet experience required. Prior experience with an HRIS database preferred. Excellent oral and written communication skills and superior interpersonal skills required. Demonstrated ability to exercise sound judgment in handling confidential and sensitive information including employee compensation, medical benefits inquires and employee payroll deductions. Ability to complete job responsibilities with a minimum of supervision and to exercise a reasonable amount of independent judgment. Ability to communicate technical information involving payroll and benefits in a clear and forthright manner, encouraging trust and confidence in the payroll and benefits systems. Ability to conduct work relationships in a professional and courteous manner. Ability to coordinate efficient performance of numerous unrelated tasks. Demonstrated ability to manage time and meet deadlines. Bilingual in English and Mandarin Chinese required. PHR preferred.

Teller (Part Time) - 59th Street Branch - 5902 8th Ave, Brooklyn, NY 11220

Job Description

• Receive checks and cash for deposit; verify amounts and examine checks for endorsement.
• Enter deposits and issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Sell Cashier's Checks, Money Orders, Travelers Checks and other monetary instruments.
• Process Treasury, Tax and Loan payments.
• Process outgoing wire.
• Process return items.
• Notify customers of incoming wire.
• Handle Safe Deposit customer.
• Assist with daily call-backs.
• Performs other duties as assigned.

Skills/Qualifications:

• Education: High school diploma or equivalent.
• Experience: Cash handling, customer service, general office experience helpful.
• Skills/Abilities: PC literate; typing; proficient in math; organized and detail-oriented; strong communication skills; bilingual may be required.

Administrative Clerk (Part Time) - Flushing Center - 40-48 Main Street. Flushing, NY.

Job Description

• Provide customers access to Safe Deposit Boxes.
• Scan account opening and other documents for uploading to various systems.
• Compile and maintain records and data.
• Update files, and maintain a variety of records and data.
• Type or produce reports or correspondences utilizing computer software.
• Perform data entry task.
• Perform other duties as assigned.

Skills/Qualifications:

• Education: High school diploma or equivalent.
• Experience: Administrative experience preferred.
• Skills/Abilities: Familiar with Microsoft software programs; organized and detail-oriented.

Customer Care Representative (Part Time) - Brooklyn Main Branch – 5503 8th Avenue, Brooklyn, NY 11220

Job Description:

• Supports and performs branch operations as deemed necessary by branch management, including new accounts, customer services, and teller functions.
• Provides quality customer services including servicing existing customers, answering inquiries, and recommending solutions to customer problems.
• Promotes and cross-sells the Bank’s services and products.
• Accept deposits/withdrawals, cash checks, process loan payments, tax payments, and outgoing wire transactions; process mail and night drop deposits.
• Balance cash drawer.
• Sell money order and traveler’s, official and gift checks.
• Verify credit rating request signatures and process accordingly.
• Answer inquiries and direct customers to the proper department for further bank services.
• File miscellaneous items and distribute daily reports.
• Promote and cross-sell Bank services and products.
• Performs other duties as assigned.

Skills/Qualifications:

• Education: High school diploma or equivalent.
• Experience: Cash handling, customer service, general office experience.
• Skills/Abilities: PC literate; typing; proficient in math; organized and detail-oriented; strong communication skills; bilingual may be required.

 

Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual

orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

Updated 05/10/2019